Terms & Conditions

  1. The  customer  is responsible  for  customs / duties/ charges  and  will  not  hold Zayaho.com  against  any  of the  associated  charges and/or delays arising due to customs clearance.
  2. Zayaho.com is not responsible for shipment held for any reason beyond our control like government agencies, natural calamities or unforeseen events.

       3. Return shipment charges and also possible custom charges will be borne only by                 the Customer provided.

       4. In case of damage of shipments because of solely  Zayaho.com mistake, refund will             be given in 90 days.

      5. Claiming conditions : Complaint must be given within 72hrs in writing from the                     shipment delivery date, along with proof.

Zayaho.com  is not liable For the Following

Delayed shipments: 

We will make every effort to deliver your shipment according to our regular schedules, however, . Zayaho.com is not liable for any delays,

Lost Shipment:

 Zayaho.com is not liable if shipment is lost or damaged because of circumstances beyond our control. Those circumstances includes:

i. Natural disasters like earthquake, cyclone, storm or flood etc.
ii. Force Majeure for example war, plane crash or embargo.
iii. Any defect or characteristic to do with the nature of the shipment. Even if known to us when we accepted it

Consequential damages: 

Zayaho.com is not liable for the following, whether they arise in contract or any other form of civil aviation, including negligence, and even if they are our fault.

i. Consequential or special damages of loss.

ii. Other direct loss
iii. Breach of other contracts

Cancellation: If you wish to cancel your order, please contact us within 24 hours from the time you place the order. You may do so by using the contact us page from the home page.